Common Issues and Clarifications
Missing or Expired EPDs
Issue: Material Shows "EPD Missing"
Possible causes:
- Manufacturer hasn't provided an EPD yet
- EPD exists but not uploaded to BuiltCold
- Material not yet added to database
Solutions:
- Check if manufacturer is in system
- Use Find section to search for manufacturer
- If not found, request manufacturer addition
- Request EPD from manufacturer
- Use "Request EPD" button in Manage section
- BuiltCold will contact manufacturer on your behalf
- Upload EPD yourself (if you have it)
- Navigate to Manage section
- Click "Upload EPD"
- Select material and attach document
Issue: EPD Expired
What it means:
- The EPD has passed its validity period
- Cannot be used for program compliance
- Manufacturer needs to provide updated EPD
Solutions:
- Contact manufacturer for updated EPD